Terms of Service.

A note before we start: this page is a contract, not legal advice. If you're betting your business on something here, ask a lawyer. We've done our best to be clear, but every situation is different.

1. Who we are, and what this covers

yoursiteisdone (“yoursiteisdone,” “we,” “us,” or “our”) is a website-building service operated by Atlas Unchained, a sole proprietorship based in Yorba Linda, California. When this page says “the Service,” it means the yoursiteisdone website, the websites we build for you, our hosting, our ongoing edit service, our intake forms, our email and SMS correspondence, and anything else we offer under the yoursiteisdone brand.

By using the Service, signing up for an account, paying for a subscription, or asking us to build you a website, you agree to these Terms of Service (“Terms”). If you don't agree, please don't use the Service.

You're agreeing on behalf of yourself if you're an individual, or on behalf of the business or organization you represent if you're acting in that role. Either way, you confirm you're at least 18 years old and have the authority to enter this agreement.

2. What we agree to do

For your monthly subscription (first month discounted, ongoing months at the regular tier rate), we agree to:

• Build you a custom website based on the information you provide in our intake form and any follow-up conversation.
• Host the site on our hosting infrastructure with SSL, backups, and reasonable uptime.
• Make ongoing edits within the limits of your tier (page count, integration scope, turnaround time) for as long as your subscription is active.
• Keep the underlying software, templates, and security patches up to date so the site keeps working as browsers and standards change.

The specific features of each tier (Starter, Growth, Pro) are listed on our pricing page. Those tier details are part of these Terms by reference, and we may update them from time to time — we'll always honor what was offered at the time you signed up for at least your current billing period.

3. Accounts and accurate information

To use the Service you give us your business name, a contact name, an email address, a phone number, and (through our payment processor) your billing details. You agree the information you give us is accurate, complete, and up to date. If it changes — new address, new email, new phone — please let us know so we can keep your site current and reach you when needed.

You're responsible for keeping any login credentials we issue (for example, a Pro-tier admin panel password) reasonably secure. If you think someone else has access to your account, email hello@yoursiteisdone.com right away.

4. Acceptable use

The Service is for legitimate businesses and organizations. You agree not to use it for any of the following:

• Anything illegal under United States federal law or the laws of California.
• Selling, promoting, or hosting content that infringes someone else's copyright, trademark, or other rights.
• Adult content, gambling, weapons sales, controlled substances, multi-level marketing schemes, “get rich quick” pages, fake reviews, or sites built to mislead consumers.
• Harassment, hate speech, threats, doxxing, or content that targets a person or group based on a protected characteristic.
• Malware, phishing, scraping, spam, or anything that tries to break, probe, or overload our systems or anyone else's.
• Impersonating a business you don't own or have permission to represent.

We get to decide, in good faith, what counts as a violation. We'll usually give you a chance to fix the problem, but for serious or repeated violations we may suspend or end the Service without notice. See section 9.

5. Your content stays yours

The text, photos, logos, videos, customer reviews, menu items, product descriptions, and any other material you send us or ask us to put on your site (“Your Content”) stays your property. We don't claim any ownership of it.

By giving us Your Content, you grant us a non-exclusive, worldwide, royalty-free license to host it, display it, copy it for backups, adapt it for different screen sizes, and otherwise do whatever is needed to provide the Service. This license lasts as long as your subscription is active, plus a short wind-down period after cancellation while we take the site offline and delete our copies. We can also use anonymous, aggregated, or non-identifying data from Your Content to improve the Service.

You promise that Your Content is yours to use — either you created it, you licensed it, or it's clearly in the public domain — and that putting it on a public website doesn't break anyone else's rights or any law. If we get a credible copyright complaint, we may need to take the material down while we sort it out.

6. Our work stays ours

The yoursiteisdone brand, our website, our intake software, our admin tools, our internal page templates, our base design system, our code libraries, and the underlying architecture of the sites we build (“Our IP”) belong to us. We license you the right to use the site we build for you, as a hosted service, for as long as your subscription is active.

You don't get a copy of our source code, a license to resell our templates, or the right to clone the underlying system. If you want a clean export of the static HTML and assets of your specific site — for portability or peace of mind — that's a Pro-tier option and we'll be straight with you about what is and isn't included.

Sample sites on our marketing pages, including those built for businesses we've contacted as part of outreach (see section 13), are also Our IP. They're inspiration and demonstration only.

7. Pricing, billing, and taxes

Current pricing is on our pricing page. In short: a monthly subscription where your first month is 50% off the regular tier rate, charged on the day your site goes live (or, for Pro projects, on the date stated in your Statement of Work). From the second month onward, the full monthly rate bills automatically until you cancel.

Payments go through Stripe, our payment processor. By signing up, you authorize us to charge your selected payment method for today's discounted first-month invoice, the regular monthly subscription beginning one month later, and any agreed add-ons. We don't store your full card number on our servers — Stripe does. You can cancel any time; the cancellation takes effect at the end of the period you've already paid for.

Subscriptions renew automatically each month until you cancel. We may change prices going forward, but we'll give at least 30 days' notice by email before any price change takes effect for an existing customer, and the change won't apply to a billing period you've already paid for.

Stated prices are in U.S. dollars. You're responsible for any sales tax, VAT, or similar tax that applies to your jurisdiction. If we're required by law to collect a tax, we'll add it to your invoice.

Refunds are governed by our Refund Policy, which is part of these Terms.

8. Changes to the Service

We're a small studio building software in 2026. We may add features, retire features, migrate to better hosting infrastructure, change which integrations we support, or otherwise improve the Service over time. We'll try to give reasonable notice for any change that materially reduces what you're getting for your monthly fee. If a change makes your tier substantially worse and we can't offer a fair alternative, you may cancel and request a prorated refund of any prepaid amount for the affected period.

9. Ending the agreement

You can cancel any time. Email hello@yoursiteisdone.com from the address on file and we'll confirm within one business day. Cancellation takes effect at the end of your current monthly billing period. We don't prorate partial months — if you cancel on day 12 of a 30-day period, your site stays live through day 30.

We may suspend or end the Service if you violate these Terms, fall behind on payment, ask us to do work that's clearly outside what we offer, or behave abusively toward our team. For payment failures we'll usually try to charge the card again and email you before doing anything else. For serious violations of section 4, we may act immediately and without notice.

What happens when service ends. Your hosted site goes offline at the end of the billing period you've paid for. We'll keep a copy of Your Content on our systems for up to 30 days after cancellation so you can ask for a copy or change your mind, then we delete it from our active systems. (Backups may persist longer in encrypted form; see our Privacy Policy for details.) You keep your domain — if you registered it through a third party, we don't have control over it; if you used a yoursiteisdone subdomain (for example, yourbusiness.yoursiteisdone.com), that subdomain stops resolving.

10. Warranties and disclaimers

We stand behind our work. We don't, however, promise any of the following:

• That the Service will be uninterrupted, error-free, or available 100% of the time. We aim for high uptime, but the internet is the internet.
• That your website will rank a certain way on Google or generate a certain number of leads, sales, or visitors.
• That the Service is fit for any particular purpose other than the general purpose of being a working business website.
• That third-party tools we integrate (Stripe, mapping providers, scheduling tools, etc.) will work the way we or they describe at all times.

To the maximum extent allowed by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the maximum extent allowed by law, neither yoursiteisdone, Atlas Unchained, nor any of our team or contractors will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to your use of the Service — even if we've been told such damages were possible.

Our total liability to you for any claim arising out of or related to the Service is limited to the greater of (a) the amount you actually paid us in the 12 months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions don't allow these limits. If you live in one of them, the limits above apply to you only to the extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless yoursiteisdone, Atlas Unchained, and our team and contractors from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of (a) Your Content, (b) your use of the Service in a way that violates these Terms or any law, or (c) your violation of someone else's rights. We'll tell you promptly about any claim we receive and let you control the defense and any settlement, as long as the settlement doesn't require us to admit fault or pay anything ourselves.

13. Outreach and how we may have found you

Part of how we get new customers is by building sample websites for businesses we haven't met yet, using information that's already public — a business name, an industry, a city, a phone number, a few photos from a public listing — and then emailing the owner a preview. If you came to yoursiteisdone because we contacted you first, you're not under any obligation to hire us. The sample stays our property either way (see section 6).

If you'd rather not be contacted, every cold email we send includes a clear way to opt out, in line with U.S. CAN-SPAM Act requirements. Our Privacy Policy describes this in more detail.

14. Disputes: talk first, arbitrate if needed

Step one: contact us. If something's wrong, email hello@yoursiteisdone.com with the words “Formal Notice of Dispute” in the subject line and a clear description of what happened and what you'd like us to do about it. We agree to do the same if we have a problem with you. We'll try in good faith to work it out within 30 days.

Step two: binding arbitration in California. Any dispute we can't resolve informally will be settled by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, in Orange County, California, or remotely if both sides agree. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

No class actions. You and we both agree to bring claims only in our individual capacity, not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative action.

Small claims exception. Either side may bring an individual claim in small claims court in California instead of arbitration, as long as the claim qualifies under that court's rules.

Opt-out. If you don't want this arbitration agreement to apply to you, email hello@yoursiteisdone.com with the subject “Arbitration Opt-Out” within 30 days of first agreeing to these Terms. Include your full name and the email address on your account. Opting out doesn't affect any other part of these Terms.

15. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. For any matter that isn't subject to arbitration under section 14 (for example, a small-claims action, or a request for injunctive relief to protect intellectual property), you and we agree to the exclusive jurisdiction of the state and federal courts located in Orange County, California, and consent to personal jurisdiction there.

16. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we'll email the address on your account at least 14 days before it takes effect. Continuing to use the Service after a change means you accept the new Terms. If you don't accept them, you can cancel under section 9 and the previous Terms will keep applying through the end of your current billing period.

The “Last updated” date at the top of this page shows when these Terms were last changed.

17. Other important details

Entire agreement. These Terms, the Privacy Policy, the Refund Policy, and any Statement of Work or written agreement we sign with you (for Pro-tier work) make up the whole agreement between you and yoursiteisdone about the Service. They replace any earlier promises, emails, or quotes.

Order of precedence. If a signed Statement of Work conflicts with these Terms, the Statement of Work wins for that specific project.

Severability. If any part of these Terms is found unenforceable, the rest still applies.

No waiver. If we don't enforce a right under these Terms one time, that doesn't mean we give up the right to enforce it later.

Assignment. You may not transfer your rights under these Terms without our written consent. We may transfer ours as part of a sale, merger, or restructuring of our business, in which case we'll give you reasonable notice.

Force majeure. Neither side is responsible for delays caused by things outside our reasonable control — natural disasters, internet outages, government action, and so on.

18. How to reach us

Email is the fastest way:

hello@yoursiteisdone.com
yoursiteisdone — a product of Atlas Unchained
19454 Via del Caballo
Yorba Linda, CA 92886
United States